In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

Digital inclusion is the ability of individuals and groups to access and use information and communication technologies. Not all members of a community benefit equally, and some communities have been left out altogether. This paper is a guide for fostering digital inclusion throughout the United States so that everyone can take advantage of…

Public libraries in the United States have a long history of providing resources and education to immigrants. This tradition may be traced to Andrew Carnegie's support for public libraries as a place for immigrant self-education, enlightenment, and the study of democracy and English. This role is especially relevant today as the immigrant…

This essay addresses the ambiguity and confusion arising out of two values that have been embodied in American public library ideology since at least the last quarter of the nineteenth century: concept of the public library as community institution; the public library's emphasis on service to the individual. (27 references) (EJS)

This article reports one part of a project that examined collaborations among public institutions providing informal lifelong learning opportunities to children and adults in the United States. It presents the results of a survey of chief executive officers and staff of public libraries, museums, public television stations, and public radio…

A four-part survey of top administrators, their deputies, and board chairmen of selected large U.S. and Canadian public libraries was conducted to determine whether administrators and deputies have acquired the skills necessary for effective management. Analysis of the responses indicates that managers have adequate skills, but there is room for…

Papers on the impact of information technology on library services and the provision of library services to ethnic and linguistic minorities which were presented at the 1982 International Federation of Library Associations (IFLA) conference include: (1) "The Challenge of Electronic Technologies to the Information Society: A Call for…