Business professionals and instructors often view writing skills as one of the most important qualifications that employees should possess. However, many business employees, including recent college graduates, have serious writing deficiencies, especially in their ability to use standard English. As a result, American businesses spend billions of…

Contrasts uses of electronic mail which are contrived by teachers versus uses that are based on real educational needs. Examples based on elementary school projects in Canada, the United States, and Australia are given; and uses in distance education, in school administration, with handicapped children, and to improve writing skills are described.…