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Linking a Medical User Survey to Management for Library Effectiveness: II, A Checkland Soft Systems Study.
Peer reviewed Peer reviewed
Brember, V. L. – Journal of Documentation, 1985
Presents Checkland's soft systems methodology, discusses it in terms of the systems approach, and illustrates how it was used to relate evidence of user survey to practical problems of library management. Difficulties in using methodology are described and implications for library management and information science research are presented. (8…
Descriptors: Flow Charts, Foreign Countries, Information Needs, Information Systems
Linking a Medical User Survey to Management for Library Effectiveness: I, The User Survey.
Peer reviewed Peer reviewed
Brember, V. L.; Leggate, P. – Journal of Documentation, 1985
Reports intensive survey of medical library users in Oxford teaching hospitals and university science departments that employed six survey techniques (interview, questionnaire, feedback form, direct observation, reference-tracing experiment, library record analysis). Three distinct user types (practitioner, researcher, practitioner-researcher)…
Descriptors: Data Collection, Foreign Countries, Information Needs, Interviews