Mathematics Support Centres are available in the majority of Higher Education Institutions in Ireland and the UK. Whilst the online presence of these centres appears to be increasing, there is little research to date which considers its breadth or effectiveness. In this paper we consider the results of a survey on the online presence of support…

Many PhD researchers have the opportunity to take up teaching responsibilities during their doctoral studies to enhance their employability and interest in academia. Aside from their formal teaching training, little is known about the types of resources and support from professional services that PhD students (PhDs) use to fulfil their teaching…

In this paper, we report on the outcomes of a survey of students across 12 higher education institutions in Ireland and the UK. Participants were asked to give their views on what tutors should do and not do when they are providing Mathematics Learning Support to students. We present the categories that emerged from an analysis of student…

This paper examines the perceptions of staff within a university in the UK, of the role of teaching assistants and centrally located disability services. Staff were generally positive about support available although when communication had broken down this led to a lack of trust with centrally organised support. Staff were happy for support staff…

Online higher education has been a success in part because it is less costly to students and governments than conventional education, so both students and governments receive higher returns on their investment than in conventional higher education. However, many online institutions appear to have considerably lower graduation rates than…

This research addresses the intersection of a unique student cohort, UK mature students studying creative arts subjects at higher education undergraduate level, focusing on career drivers and influences and using McMahon and Patton's Systems Theory Framework of Career Development (2022). The findings suggest that these students face similar…

In the past decade, extra-institutional file-sharing and homework-help websites have gone from being small-scale operations to large corporate businesses. File-sharing and homework-help websites threaten academic integrity when students use assessment work sourced from these sites as if it were their own. However, little is known about how…

Over the past 30 years, higher education institutions (HEIs) worldwide have been grappling with the difficulties experienced by many students entering higher education due to their poor pre-entry core mathematical skills. In the Republic of Ireland and the UK, the provision of mathematics learning support (MLS) is the approach most commonly…

The persistence of degree-awarding gaps and anti-Black racism warrant an exploration of the quality and effectiveness of academic support offered to Black undergraduate students in British higher education, and how such support is perceived by students. Our phenomenographic study found that Black students' conceptions of academic support range…

While there is growing research identifying the academic and nonacademic challenges to the wellbeing of Chinese international students, there is little discussion about the differences in and challenges of the assessment they experience. This gap appears to come from a tacit assumption that assessment is universal worldwide, or that students will…

Mathematics and statistics support (MSS) is now firmly embedded in the learning and teaching infra-structure of most UK universities and in many universities worldwide. In common with other higher education activities, in response to restrictions put in place to reduce the spread of Covid-19, MSS transitioned rapidly to online delivery in spring…

This article reports on research into the discourse and application of 'inclusion' policies in higher education. Against the requirements in law 'to make reasonable adjustments' required in Section 4A of the Disability Discrimination Act (1995. Accessed 2 May 2020. http://www.legislation.gov.uk/ukpga/1995/50/contents), respond equally under the…

This research uses i-graduate's International Student Barometer to investigate whether overall satisfaction and institutional recommendation are influenced by student nationality and destination country, while controlling for the covariates of learning experiences. The result of our analysis is the identification of a conceptual framework for the…

In an increasingly marketised UK higher education (HE) context, research on personal tutoring is crucial given its potential to positively influence both student outcomes and institutional measures of success. For example, students who experience poor personal tutor (PT) experiences may question the value of their degree in more economic terms and…

Each year, a significant number of students from the Indian Ocean island of Mauritius seek higher education opportunities abroad. Yet, limited research exists on these students' expectations, preferences, and experiences in their academic and non-academic university settings overseas. This quantitative study investigates the experiences of…