This study seeks to examine variation in the study support experiences of a group of students on a taught master's programme in the United Kingdom. Whilst this offers a very specific UK focus, the article draws upon related work in Australian, American and African contexts on study support, academic development and academic literacy. A…

This article describes the evaluation of an online study skills course unit designed, using evidence-based principles, to support undergraduate students. A mixed-methods approach was employed to establish the extent to which the unit was (a) fit for purpose and (b) effective. Data were obtained from an online survey (n = 63) conducted on entry to…

With a view to facilitating good practice and enhancing further exchanges and collaboration with the Open University UK, the Open University of China initiated a joint programme of training to offer online tutors and academic management staff three courses: Student Support, Tutoring On-line, and Course Design. The programme brought in not only a…

This article explores the provision and effectiveness of student support in higher education through a review of literature and a case study of the support available to students in one English post-1992 university. Our investigation focuses on students' awareness and experience of both university-wide student support and guidance services and the…

This paper attempts to offer a critical examination of the notion of student support in higher education in the UK. It compares some of the key ways in which student support is understood across the sector and contrasts a humanistic view with understandings driven more by instrumental and therapeutic concerns. The possible risks and effects that…

Since their introduction in 2006, for the two years for which figures are available, variable tuition fees have brought 1.3 billion British pounds new income into the higher education sector. This report provides an insight into how this income has been used by English universities. It is based on national data and responses from 62% of English…

This article explores concepts of student support in higher education. It draws on findings from a research project that considered what students understood by "support" and what for them was, or had been, more or less helpful. The project drew on the perspectives of five cohorts of undergraduate and postgraduate students, based in three…

Mathematics Support Centres are to be found in various forms in the majority of UK higher education institutions. They have been established in order to ease widespread and serious difficulties that a significant number of students have with mathematics, particularly at the school-university transition. They usually offer mathematics and/or…

This paper arises from an evaluation of the study support programme developed in a midlands city in the UK, in the context of the national extended schools initiative. It offers a framework based on activity theory to explain how and why "out-of-lesson-time learning" is felt by many students to impact positively on their self-esteem and…

As a response to the "Mathematics Problem" many universities introduced mathematics support provision. These additional learning opportunities were invariably in a specific physical location and available at certain times. In order to increase the number and types of students who could access support e-learning resources were made…

This article reports findings from an empirical study of students' views of support in higher education. Findings from questionnaires and telephone interviews suggest that the characteristics and sources of support can be understood in relation to university and non-university led systems. Students identified non-university led support, for…

This article argues that in the drive to develop e-learning initiatives in distance learning, simpler ways of supporting students for retention may be overlooked; for example, the linking of students in the form of mentoring and peer support networks. The article reports on three mentoring projects, in the United Kingdom, Korea and New Zealand,…

This paper explores the extent to which existing accessibility metaphors can help to develop our conceptualizations of accessible e-­learning practice in higher education and outlines a proposal for a new rainbow bridge metaphor for accessible e­-learning practice. The need for a metaphor that reflects in more depth what we are beginning to…

It is recognised that getting a good education is one of the most important determinants of a child's future, but missing at least some education remains a common occurrence for many children and young people in the United Kingdom. Over recent years, education has been placed high on the political agenda in the UK. Among other things, a wide range…

In a recently published research article in this journal, Avramidis & Skidmore (2004) argued that it is time we placed issues of disability provision more in the context of provision for the generic student. They presented a study based on the Learning for All Questionnaire (LfAQ), which investigated certain implied issues. Findings indicated…