Increasingly, higher education institutions are realising that higher education could be regarded as a business-like service industry and they are beginning to focus more on meeting or even exceeding the needs of their students. Recent research findings suggest that the factors that create student satisfaction with teaching ("teaching…

The British system of student loans has a zero real rate of interest, less than it costs the government to borrow the money. This paper discusses the problems that arise from interest subsidies in the UK system of student loans; systems in other countries, for example Australia and New Zealand, face similar problems. The topic appears to be narrow…

The pace of commercial graphic design practice presents very few opportunities to conduct user research after a project's launch. This makes the design team's ability to anticipate and address risks during the design development phase even more important, recognized in the astute observation from Tim Brown, CEO of leading international design…

While many may disparage the online website Rate my Professor, it remains a popular public evaluation site for students to post their evaluations and commentary on their professors. What implications can be drawn about students' perceptions of instruction and what are the implications of students' perceptions for professors and their work? Using…

Purpose: The purpose of the study is to report on an in-depth exploration of service quality in an Information Technology service department in a Higher Education Institute (HEI) and to evaluate the instrument used. Design/methodology/approach: The study surveys customers using the SERVQUAL instrument, which is one of the most widely used and…

Introduces the topic of economic and industrial education as it applies to early childhood education, pointing out that it is crucial for educators to gain sound economic and industrial experience to provide meaningful learning experiences to their students. (MDM)

Following the behavior-analytic tradition of analyzing individual behavior, the present research investigated demand elasticity of individual consumers purchasing supermarket products, and compared individual and group analyses of elasticity. Panel data from 80 UK consumers purchasing 9 product categories (i.e., baked beans, biscuits, breakfast…

Attempts to establish a parallel between Economic and Industrial Understanding (EIU) and language; and to discover how to teach children EIU while taking into consideration their stage of language development. A small pilot study examined the role of language in the formation of economic awareness and attitudes of 11 primary school children. (MDM)

Ascertained seven- and eight-year-olds' understanding of advertising, the role of the buyer and seller, and the role of real estate agents. Interviewed an experimental group of students who had been exposed, and a control group of students who had not been exposed, to classroom presentations concerning these topics. (MDM)

Purpose: With the emergence of the knowledge economy, different countries are responding with changes within their tertiary education systems. Education is increasingly recognized as a cornerstone to the continued growth of a country but with the globalization of business is education becoming a commodity? Design/methodology/approach: This paper…

Both the Financial Services Authority and the Basic Skills Agency are committed to supporting those individuals and organisations working to improve the financial capability of themselves and others. The development of the National Strategy for Financial Capability, coordinated by the Financial Services Authority, and the commissioning of a…

Examines the rationale for the introduction of Economic and Industrial Understanding (EIU) as a component of the elementary and secondary curriculum in the United Kingdom, as well as some of the problems, opportunities, and challenges afforded by this curricular initiative. (Author/MDM)

This report focuses on the consumer information potential of computerized telecommunication systems, their possible advantages and drawbacks for the consumer, and the new policy issues created by the new medium, i.e., the possible economic, social, and legal implications for consumers. Topics addressed include the main features of the new…

Examines five important issues in the field of economic and industrial understanding (EIU): the need to define "industry" and "economic" in an educational context; the importance of EIU in primary schools; key elements of an EIU program in schools; EIU and its relation to preservice teacher training; and EIU and its relation to…

Through the first-hand experiences gained from out-of-school visits in which they observe and talk with adults in the workplace, and through gaining elementary rules of exchange via classroom simulations, young children can develop a rudimentary understanding of the complexities of commerce and trade. (MDM)