Recent changes to educational policy which have focused attention on the use of high stakes testing as performance and accountability measures have renewed interest in test anxiety both in the UK and the USA. The aim of this paper is to provide a critical examination of the test anxiety construct, and explore the ways in which test anxiety is…

Higher education institutions (HEIs) worldwide have been undergoing significant levels of structural change for a number of years, ranging from minor re-alignments of roles and responsibilities to radical changes such as the creation of new roles and new models of operating. This article discusses some initial findings from a recent UK-focused…

This paper examines "Fresh Start," a New Labour flagship initiative to raise education "standards" in a radical and innovative way. Drawing on a qualitative study of a comprehensive school in England, I argue that the initiative added to the problems faced by the "failing school" and promoted rather traditional ways…

This article draws on data from a single element of a larger project which focused on the issue of "touching" between education and child care professionals and children in a number of settings. This case study looks at a school once internationally renowned as the exemplar of "free" schooling. The authors consider how the…

Managing by performance indicators (PIs) is an important and controversial issue for many stakeholders concerned with higher education in the university systems all over the world. This study analyzes the voluntary disclosures of PIs by Canadian universities. The sample consisted of the 44 universities used by Maclean's Canadian Universities…

There is general recognition that increased demand for information about programme quality has accompanied the nearly universal massification of higher education, the consequential pressures on public expenditure, and the associated requirements of greater accountability. The UK government has sought to respond to this demand by establishing an…

This article is an empirically grounded critical exploration of conflict between two associated higher education agendas--audit-driven accountability and academic innovation. Feeding into a discourse of quality, audit and power, it considers how far prevailing economic-bureaucratic models of higher education accountability might actually inhibit…

Responsibilities placed on a governing body are profound--starting with governors' own performance and the achievement of the pupils. In recognition of the weight of duty placed upon them, every governing body has, by law, to appoint a clerk who is not a governor. Committees of the governing body may be clerked by governors, but the main meeting…

Collecting feedback from students on their experiences of higher education has become one of the central pillars of the quality process. Many surveys are being carried out but it is not always clear how fit for purpose they are. This paper compares the fitness for purpose of a nation-wide survey and a tailor-made institutional survey. The National…

The array of admissions models and the underlying, and sometimes conflicting goals people have for college admissions, create the dynamics and the tensions that define the contemporary context for enrollment management. The senior enrollment officer must ask, for example, how does an institution try to assure transparency, equality of access,…

This report discusses the most relevant issues concerning using student test results in OECD countries. Initially the report provides an overview of how student test results are reported in OECD countries and how stakeholders in these countries use and perceive of the results. The report then reviews the literature relating to using student test…

It is commonly assumed that there is a zero sum contest between assurance and enhancement: the drive to secure the accountability of institutions to their external stakeholders, and of teachers to their managers, is thought to undermine the creativity and commitment of "front line" academic staff. In exploring the roots of the problem,…

This paper argues that the rule-making function of institutions introduces an information distortion into markets--economic, political, and cultural--that changes the rational pattern of resource allocation. As markets expand, this distortion raises the price of individual talent and skill development in production. It leads to a public-private…

Current UK education policy favours collaborative models of school improvement. This article explores the potential for school improvement through a specific partnership initiative involving specialist secondary schools in England. Findings are based on interview data collected from nine partnerships involving 20 schools from the Specialist…

The introduction of the Data Protection Act 1998 has presented significant challenges to counselling recording, through its detailed requirements for the processing of personal data. The impact of these changes on recording in Higher Education counselling services in the UK is explored, using responses from an electronic survey of universities and…