This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This survey was a joint initiative between Society of College, National, and University Libraries (SCONUL) and the Association of Research Libraries (ARL), that since 2004 has sponsored a program to assist libraries with the assessment of services that they offer their users and the processes that support those services. It was based on an ARL…

The University of York is among the top universities in the United Kingdom, yet has not adopted all manner of electronic media. The University Library attempts to meet the demands placed upon it by its academic and student users for electronic media of all kinds, while working within a sometimes frame work that does not encourage exploitation of…

Purpose: The need to establish more flexible and adaptable university curricula has been recognised as a strategic priority in recent years and has been supported by a number of initiatives including the Curriculum Design and Delivery programme funded by the Joint Information System Committee (JISC) in the UK. The challenges of addressing…

Comments on changes in the public library in the United Kingdom due to local government reorganization and recurring financial crises, and discusses the implications of networking and technological innovation. (CWM)

The study was undertaken to examine the functions and organization of the British Museum Library, the National Central Library, the National Lending Library for Science and Technology, and the Science Museum Library in providing national library facilities; to consider whether in the interests of efficiency and economy such facilities should be…

This set of papers presented to the General Research Libraries Division, University Libraries Section, of the International Federation of Library Associations during its 47th annual conference (1981) includes: "SCONUL (Standing Conference of National and University Libraries) and British University Library Standards: Some Observations on the…

Now that fewer libraries are being built, it is particularly important to maximize space in the buildings available, and to ensure that library plans are determined by the needs of users. This book introduces the concept of space as a resource available to the library manager, along with stock, staff, and finance, which need managing in the same…

The Library and Information Commission believes that libraries can make a unique contribution to making the vision of lifelong learning a reality in the United Kingdom. Libraries and information services are intimately related to learner needs and already serve as gateways to learning by providing learners with learning materials and personal…

This report presents results of a study in the United Kingdom to explore different understandings of outreach, its role in widening participation among people underrepresented in organized education, implications of doing outreach, and practical and ethical considerations involved. Chapter 1 addresses origins and meanings of outreach, including…