This article shares the research based on interviews with 12 U.K. university senior managers commissioned by SCONUL and carried out by external consultants who found that libraries can have a positive impact on student satisfaction and experience and are a source of institutional information about the student body. Libraries are seen very much as…

These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…

This document contains two papers that discuss information provision to customers at the University of Melbourne (Australia) library in light of the merger of the library with information technology (IT) and multimedia education. The first paper addresses the following issues involved in providing this service: content--collection and access…

Outlines key issues identified by the United Kingdom Office for Library Networking in developing a national policy and strategy for library and information networking, including awareness; resource organization; relationships and representation; standards; development of network tools; cooperation; national library role; rights of information…

This set of papers presented to the General Research Libraries Division, University Libraries Section, of the International Federation of Library Associations during its 47th annual conference (1981) includes: "SCONUL (Standing Conference of National and University Libraries) and British University Library Standards: Some Observations on the…