Faulty group processes have harmful effects on performance but there is little research about intervention protocols to pre-empt them in higher education. This naturalistic experiment compared a control cohort with an inducted cohort. The inducted cohort attended a workshop, consultations, elected a leader and used tools (a group log and group…

Purpose: The purpose of the paper is to explore ways in which value pluralism in institutional learning-technology strategy can be exposed and managed with the use of learning activities involving stakeholder groups across and between educational institutions. Design/methodology/approach: The case-study of a series of national workshops on…

This article documents the important issues of school violence and bullying in the United Kingdom. The authors provide examples of effective interventions for preventing violence and describe some methods, grounded in a restorative and emotional intelligence framework, that have been successfully adopted in U.K. schools. The authors conclude that…

The application of the idea of diplomacy to educational change is addressed, with attention to the problems faced by the head of a teaching and learning support group within a university, along with the role of educational advisers, or consultants, The analysis is structured based on the main elements of diplomacy. Attention is directed to an…