Theoretical roots of higher education institutions (HEIs) and Stakeholder Analysis date back to mid-1990s and research was focussed on the role of HEIs in society and sustainable development. While various studies have been published about 'triple-helix model' - bringing government, academia, and industry closer, the concept of HEIs and…

This study discusses a robust narrative of the relationship between higher education and the stakeholders in the digital era. It proposes an integrated higher education marketing framework using the Cue-Utilization approach with perceived situational appropriateness as the frame of reference. A multi-stakeholder perspective is explored using…

It has been suggested that higher education institutions (HEIs) may develop different activity profiles (including research, teaching and socio-economic engagement) in their attempt to maximise the fit between institutional resources and strategic opportunities; the latter include strategies of engagement with different groups of external…

How are stakeholders represented in higher education institutions' decision-making bodies that influence the quality of education, and are their viewpoints taken into account? This paper addresses this question taking into account the empirical evidence from eight countries in Europe. Findings indicate that formal barriers are largely absent, that…

In higher education institutes (HEIs), Operations Management programmes (OMPs) are among those programmes attracting a substantial amount of international student enrollment. With the current situation that the government is reducing its funding input, the UK HEIs' financial balance relies more than before on the international students who pay…

Universities put considerable resources into developing learning and teaching plans. In this paper, we examine the purpose of these plans in the context of legislative requirements, public accountability and the quality agenda. We analyse a sample of Australian university learning and teaching plans using a framework we have developed based on…

Managing by performance indicators (PIs) is an important and controversial issue for many stakeholders concerned with higher education in the university systems all over the world. This study analyzes the voluntary disclosures of PIs by Canadian universities. The sample consisted of the 44 universities used by Maclean's Canadian Universities…

This document is intended to assist senior managers and governors of colleges in the United Kingdom that are faced with serious difficulties. The first section provides an overview of how the issues of college recovery were handled under the Further Education Funding Council. The second section examines crisis and recovery in corporations and…