Workplace training at the British offices of Readers' Digest is designed to improve staff skills in communicating with customers. Evaluation of workshops focused on spelling, grammar, and business writing shows that the company is achieving a return on its training investment. (SK)

This interim report describes the first few months' work of a task force that developed a set of procedures for conducting a literacy task analysis. A literacy task analysis could be used by employers, union delegates, human resource personnel, trainers, and adult educators to understand better the specific workplace training needs of employees,…

This report contains case studies from six countries on local efforts to ease the transition of youth from school to work and to stop or prevent them from regressing to semiliteracy or illiteracy. The countries studied are Canada, Mexico, the United Kingdom, the Socialist Republic of Viet Nam, Yugoslavia, and Zimbabwe. A short summary of each of…

This report describes a set of procedures for conducting a literacy task analysis so that employers, educators, and trainers can understand the basic workplace training needs of employees. Four sections are included: (1) bridging the gap--demands, skills, and solutions in the United Kingdom, the United States, and Canada; (2) job, task analysis,…

This document contains 71 papers and 11 workshop presentations on distance teaching and learning from a conference on educational research. The following are among the papers included: "Bridging Distances and Differences" (Nancy Anderson); "The Role of Site Directors in Faculty and Student Success" (Edith M. Barnett, Jeanie P.…