Intermediaries--also referred to as bridge builders, boundary spanners, conveners, and other names--fill the critical role of connecting all the parties in the system to empower people with the skills required in the labor force. Those parties generally include employers, educators, workers, and prospective workers. Within these categories may…

Over the last 15 years, surveys in a range of English-speaking countries, from North America and the United Kingdom, to New Zealand and Australia, have consistently shown that employers rank oral and written communication skills as highly as or more highly than any technical or quantitative skills. However, in New Zealand there has been very…