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Direct linkZhu, Wuhan – Language and Intercultural Communication, 2017
This article discusses and compares how Chinese and English postgraduate students manage a harmonious relationship with university instructors by managing rapport and doing relational work in their academic request emails. The rapport-management strategies were explored and then further evaluated in relation to the taxonomies of relational work…
Descriptors: Comparative Analysis, Graduate Students, Chinese, Electronic Mail
Naismith, Laura – Active Learning in Higher Education, 2007
To be effective in higher education, text messaging must be effectively integrated into both the student and staff experience. These user groups provided input into the design of StudyLink, an email to text message service. A small-scale trial was conducted over a period of two academic terms to investigate the feasibility of using this system in…
Descriptors: Higher Education, Office Occupations, College Administration, Electronic Mail
