This paper provides a small-scale exploration of the evolvement of leadership roles in higher education academic units (AUs), namely Departments, Schools & Faculties. A literature review provides theoretical examples of the evolution of professional services (PS) staff. Changes in PS leadership roles are also explored alongside the emergence…

This paper argues that a data-driven, niche-focused approach to strategy development will assist Higher Education Institutions to direct their financial resources to greater effect by providing a more tailored service to students, therefore, increasing student satisfaction and creating brand loyalty. This approach will give institutions greater…

The evaluation of research to allocate government funding to universities is now common across the globe. "The Research Excellence Framework," introduced in the UK in 2014, marked a major change by extending assessment beyond the 'quality' of published research to include its real-world 'impact'. Impact submissions were a key determinant…

Higher education is increasingly defined by data, indicators and metrics. The paper examines how English universities conceptualise and articulate their perspectives on 'teaching quality' in the context of the Teaching Excellence and Student Outcomes Framework (TEF) in the UK. By adopting a qualitative thematic analysis approach, the author…

The Research Excellence Framework is a high-stakes exercise used by the UK government to allocate billions of pounds of quality-related research (QR) funding and used by the media to rank universities and their departments in national league tables. The 2008, 2014 and 2021 assessments were zero-sum games in terms of league table position because…

This dissertation utilizes performance-based funding for higher education in Europe as the mechanism through which to interrogate broader relationships between universities and their external resource environments. Structured as three distinct journal-length articles, I first explore the emergence of performance-based funding systems for higher…

The UK's Research Excellence Framework (REF) is a system that is intended to evaluate the quality of the research produced by higher education institutes (HEIs) in the UK in three areas: quality of research outputs; impact of this research beyond academia; and research environment. For the next REF, the funding bodies have reviewed the importance…

The purpose of this study is to determine the direction of causality between the quality of education and technological development for the selected Northern European countries over the period 2006-2017. To this end, we employ the bootstrap panel causality test. The findings of our study indicate that the quality of education leads to changes in…

This paper explores the comparative performance of two subject areas (Units of Assessment -- UOAs) in the UK national Research Assessment Exercises of 1992, 1996, 2001, 2008 and the Research Excellence Framework of 2014. The Units of Assessment are Economics and Econometrics; and Business and Management Studies. Given the wide range of disciplines…

The COVID-19 outbreak has had a significant influence on all aspects of society, and it is necessary to comprehend the responses of various stakeholders as well as the challenges that higher education has encountered in the aftermath of the outbreak. This study systematically analyses the measures taken by higher education stakeholders in response…

With recent changes in how UK higher education is funded, universities are operating in a context in which finances are uncertain. It is more important than ever that university leaders are able to manage the finances of their organisations in ways which both provide long-term security and allow for investment in strategically important…

In this article we discuss processes of internal differentiation that have characterised European higher education systems in the last 50 years. We argue that these processes have gone through two main stages and in two different directions, each of which is showing its limits in the long run. Therefore, we expect a third stage of differentiation,…

This paper explores the historical relationship between the expansion of the UK HE system through sectorial diversification, processes of differentiation/convergence and (in)equalities since the 1960s. It examines the extent to which the connections and tensions between three stories of resource, mission and social differentiations might be…

This article evaluates the degree to which international students are satisfied with different dimensions of their university experience, namely, their arrival, living, learning, and support service experiences. Using quantitative survey research methods based on data from the International Student Barometer (ISB), the study evaluates the…

The considerable focus on capturing the 'student experience' has not been matched by investigations into the views and experiences of those teaching and managing programmes. This study aims to contribute to redressing the balance. An online survey of staff responsible for Postgraduate Taught (PGT) programmes in the UK elicited 382 responses from…