The revamp of the National Student Survey (NSS) has led to the elimination of the final 'overall satisfaction' question for Higher Education Institutions in England. This paper develops an index approach that can effectively summarise student satisfaction, utilising a 'fuzzy poverty' methodology that assigns weights to dissatisfaction outcomes…

This study explores dissatisfaction and neutrality metrics from 12 years of a national-level undergraduate student survey. The notion of dissatisfaction is much less prevalent in the narratives surrounding student survey outcomes, and the underpinning metrics are seldom considered. This is despite an increasingly vociferous debate about…

Quality of universities is best viewed through the eyes of stakeholders. Yet, in the United Kingdom and elsewhere, rankings conducted by various agencies purport to provide one overall measure of university quality. This article re-examines some of the data used by university rankers. In so doing, it shows that their information can be repackaged…

Background: Life satisfaction is a key component of students' subjective well-being due to its impact on academic achievement and lifelong health. Although previous studies have investigated life satisfaction through different lenses, few of them employed machine learning (ML) approaches. Objective: Using ML algorithms, the current study predicts…

Social contagion, the process whereby psychological states spread from one person to another, is a pervasive phenomenon. However, this has not been adequately explored in the educational context, especially in relation to the social contagion between principals and teachers. This study aimed to examine the social contagion of job satisfaction from…

Research on international students suggests they have a low sense of belonging at the U.S. institutions they attend. This study examined whether academic advisor's cultural empathy, advisor-advisee rapport, and international students' advising satisfaction influenced international students' perspectives of belonging to the institution. We further…

This paper argues that a data-driven, niche-focused approach to strategy development will assist Higher Education Institutions to direct their financial resources to greater effect by providing a more tailored service to students, therefore, increasing student satisfaction and creating brand loyalty. This approach will give institutions greater…

The study systematically assesses the determinants impacting Ph.D. success, amalgamating insights from 38 meticulously curated studies. Through the integration of PRISMA, TCCM, and an 8-step process, it delineates crucial findings and factors influencing successful Ph.D. completion. The PRISMA diagram intricately outlines the data retrieval…

Anxiety is commonly experienced by autistic people and impacts on quality of life and social participation. New anxiety interventions are required to effectively meet the needs of autistic people. Personalised Anxiety Treatment-Autism (PAT-A©) is a bespoke, modular approach to treating anxiety in up to 12 sessions. This study explored the…

Whilst the practitioner field around current student communications has developed in recent years, most published research still focuses either on prospective students, theoretical benefits of student communications or usage of individual channels of communication. This paper contributes to policy and practice by providing the first UK-wide look…

Over the past decade, there has been an increase in government initiatives to widen Higher Education (HE) participation in the UK. Consequently, various Further Education Colleges (FECs) provide HE in order to meet that drive. In 2021, 162 FECs provided HE undergraduate degrees, yet little research has been focused on HE lecturers and their…

Little is known about the nature of social anxiety in autistic people: What is similar and different about factors contributing to social anxiety in autistic and non-autistic people? There is also very limited research about autistic people's experiences of therapy for social anxiety in current routine clinical practice. This study investigated…

Arbitrary placing cut-offs in data, i.e. binning, is recognised as poor statistical practice. We explore the consequences of using arbitrary cut-offs in two large datasets, the National Student Survey (2019 and 2022). These are nationwide surveys aimed at capturing student satisfaction amongst UK undergraduates. For these survey data, it is common…

Background: The COVID-19 pandemic resulted in rapid changes to head and neck cancer (HNC) services. Multidisciplinary team (MDT) face-to-face appointments were converted to telehealth appointments (telephone and video-call) to reduce the risk of COVID-19 transmission. The literature exploring HNC patient experience of these appointment types is…

Given the recent upsurge in publications investigating authentic leadership in education since 1997, this study was carried out to review scholarly publications on authentic leadership in educational research, drawing on a database of 91 studies published between 1997 and 2021. Descriptive methods were employed to identify the features of the…