Programme Leaders (PLs) in Higher Education (HE) hold a complex role that has responsibilities that link to external performance metrics. This role, existing outside of the traditional teaching/research view means it often lacks visibility and esteem (MacFarlane, 2007). How this influences role-holders' understanding of the role, and how they can…

The purpose of this study was to explore how peer support schemes can be used to facilitate meaningful relationships and a sense of belonging for underrepresented students. Using three case studies, the study explored and compared peer support leaders' narratives about their experiences at three universities: one in the United Kingdom (UK), one in…

The appointment of student governors to the governing board is mandatory in further education (FE) colleges across the UK. There is, however, confusion and lack of clarity over the role of the student governor, and little empirical research, especially involving direct observation, has been undertaken which sheds light on this. This paper examines…

This research explores the different types of motivation that inspired students to engage in an online peer-assisted learning (PAL) leader role. An interdisciplinary online PAL pilot programme at a university in the United Kingdom was reviewed to investigate the experience and perceptions of voluntary online PAL leaders. The purpose of the study…

Too often student services have become a provider of discrete assistance in which one-way information transactions take place between the staff/student paraprofessionals providers and the students receiving the services. Students attend academic advising appointments, listen during tutorial or small groups study meetings, and read computer screens…