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Angela Jones-Evans – Perspectives: Policy and Practice in Higher Education, 2025
This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…
Descriptors: Foreign Countries, Academic Libraries, Librarians, Librarian Attitudes