In this paper we explore collaboration in the context of the educational services industry (ESI). We look to literature from the communication field to consider ethical strategies and methods for ensuring the validity of the outcomes of collaborative working. Drawing on Collaborative Product Development and conversation theory we devise four…

Technological innovation undoubtedly offers many potential benefits for education and the assessment of learning, which have been acknowledged elsewhere. One area that is relatively under-researched relates to the practice of how assessors interact with longer texts that are presented on screen. This is an important area of study because there…