ERIC Number: EJ1336819
Record Type: Journal
Publication Date: 2022-May
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-2357
EISSN: N/A
Validation of the Delone and McLean Information Systems Success Model: A Study on Student Information System
Çelik, Kamil; Ayaz, Ahmet
Education and Information Technologies, v27 n4 p4709-4727 May 2022
This study aims to evaluate the success of the Student Information System (SIS) using the updated Information System Success Model (IS success model) proposed by Delone and McLean. Survey data were collected from 882 students using SIS at a state university in Turkey. Structural Equation Model analysis was applied through R to analyze the obtained data. According to the empirical results, system quality, information quality, and service quality had a significant effect on use. However, system quality, information quality, and service quality did not significantly affect user satisfaction. In addition, both system use, and user satisfaction have no significant impact on the success of SIS. As a result, it would be beneficial for higher education institutions to evaluate the achievements of existing SISs to increase the use of SIS and student satisfaction.
Descriptors: Information Systems, Models, Foreign Countries, College Students, Student Attitudes, User Satisfaction (Information), Higher Education, Educational Quality
Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://bibliotheek.ehb.be:2123/
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Turkey
Grant or Contract Numbers: N/A