Re-considering 'space' has gained importance once again, especially in the context of virtual spaces that have developed in the last century. Virtual technologies aiming for a lifelike experience have tried to imitate the processes taking place in physical space and adapt them to virtual spaces. Just as in the physical world, spaces formed by interconnected areas bring the necessity of navigation. The importance of navigation increases in virtual museums in terms of systematic knowledge transfer as well as spatial experience. Navigation in virtual tours can be evaluated within the framework of the tools offered by the interface. Tools aiming to support cognitive processes should also be considered. The conducted research explores the effects of using virtual museum tools for navigational processes, focusing on Troya Museum virtual tour. In the field study performed with 20 people, the participants were given 4 tasks to complete. Besides participant answers, observational and verbal data has been collected during the fulfillment of the tasks. The outcomes revealed the inadequacy of the floor plan tool, Mattertag tool and the viewpoints in fully satisfying the cognitive processes of the users. Additionally, the limits of the 3D walkthrough and the absence of the zoom in-out tool are examples demonstrating the insufficiency of the kinetic tools effecting navigational processes. In the light of the outcomes, suggestions have been made to increase the adequacy of the tools in the context of kinetic and cognitive processes. [For the complete volume, "Proceedings of International Conference on Social and Education Sciences (IConSES) (Chicago, Illinois, October 15-18, 2020). Volume 1," see ED626033.]