The purpose of this study is to understand the factors affecting a university's image and students' supportive attitudes. To this end, we have developed a new model, named the 4Q Model. Previous studies have already proposed a number of factors affecting university image. However, in this study, we simplified the factors into four main titles…

The aim of this study is to investigate the satisfaction level of students regarding the education of Turkish as a foreign language (TFL) during the pandemic caused by Covid-19. This study which was carried out to shed light on the effect of distance education practices on teaching Turkish as a foreign language, is important in terms of providing…

This study aims to evaluate the success of the Student Information System (SIS) using the updated Information System Success Model (IS success model) proposed by Delone and McLean. Survey data were collected from 882 students using SIS at a state university in Turkey. Structural Equation Model analysis was applied through R to analyze the obtained…

This study aims to measure the perceptions of students of Bayburt University School of Physical Education and Sports about the quality of education at the institution where they study and to investigate whether there is a difference between perceptions of students about the quality of education concerning different variables. This study is a…

This study aims to investigate the satisfaction level of students regarding the education of Turkish as a foreign language (TFL) during the pandemic caused by COVID-19. This study, which was carried out to shed light on the effect of distance education practices on teaching Turkish as a foreign language, is essential in providing students with the…

Background/purpose: This study aims to explain international student mobility within Turkish higher education in terms of the push-pull factors that affect students' choices to attend Turkey based on international students studying at a provincial university in Mugla, Turkey. Materials/methods: The current study was implemented through a…

Purpose: This paper aims to investigate international students' perception and satisfaction towards Turkish universities' service quality. Design/methodology/approach: This paper used modified version of SERVQUAL questionnaire for education purpose to collect data. Data were collected from 168 international students studying in public and private…

Purpose: Competitive universities try to improve their reputation to attract the best students as university reputation is a significant factor affecting the decision of a student. In this context, universities need a systematic management plan to improve their reputation among the stakeholders. This study aims to identify the factors affecting…

This study aims to investigate Turkish higher education students' participation behaviours in quality assurance systems. The data were collected from 113 students through a semi-structured qualitative questionnaire developed based on the theory of planned behaviour. The data were analysed under three main themes: feelings, subjective norms and…

This research aims to examine student satisfaction at higher education institutions through the estimation of a student satisfaction index (SSI) by simultaneously building a strategic management map (SMM) to help higher education leaders identify the areas for improvement at their institutions during COVID-19 induced hybrid education in Turkish…

Rapid transformations in higher education in recent years have made deeper researches about student-university relationship mandatory. Regarding the subject, Anderson, Sullivan, and Swidler (1993) stated that students who are the consumers of universities will have very important benefits for higher education institutions in determining the…

The purpose of this study is to develop performance indicators in line with these goals and objectives in the light of domestic and foreign literature by examining the strategic goals and objectives in the strategic plans of public universities in Turkey. Within the scope of the research, firstly strategic plans of many universities operating at…

People using the distance education system are students as well as consumers who use the services. In this sense, determining satisfaction with the use of this service is vital to the success of the system. The aim of this study is to determine the relationships between perceived utilitarian performance, expectation confirmation and learning…

Mevlana Exchange Program is a program that helps to exchange students and academics between the Turkish universities and foreign higher education institutes in Turkey and other countries. The aim of this study is to determine the views and recommendations of exchange students Adiyaman University, who went to Morocco within the scope of Mevlana…

Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…