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Direct linkGokturk, Soheyda – School Effectiveness and School Improvement, 2011
Organizational citizenship behavior (OCB) has been associated with organizational effectiveness in many studies. Therefore, it is important to learn more about how these behaviors can be improved in schools. Creating a reliable and valid measure of OCB that has conceptual equivalence across cultures is a first step in understanding and…
Descriptors: Evidence, Citizenship, Predictive Validity, Organizational Effectiveness
