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Download full textNopas, Dech-siri; Ueangchokchai, Choosak; Meepan, Walainart – Higher Education Studies, 2023
The COVID-19 pandemic has put the airline business in a challenging position. It is one of the leading businesses with tremendous impacts from the pandemic. Although international airlines confront difficulties returning to typical situations, they still need to provide their cabin crew the training courses because they must always be ready to…
Descriptors: Foreign Countries, COVID-19, Pandemics, Air Transportation
Nopas, Dech-siri; Pathhumcharoenwattana, Wirathep; Ratana-Ubol, Archanya – Higher Education Studies, 2022
In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…
Descriptors: Cultural Awareness, Air Transportation, Employees, Work Environment
