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Download full textNopas, Dech-siri; Pathhumcharoenwattana, Wirathep; Ratana-Ubol, Archanya – Higher Education Studies, 2022
In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…
Descriptors: Cultural Awareness, Air Transportation, Employees, Work Environment
