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Oliveri, María Elena; Tannenbaum, Richard J. – ETS Research Report Series, 2017
This report explores the ways in which human resource (HR) managers use "TOEIC"® scores to inform hiring, promotion, and training decisions in an international workplace. Two data sources were used (a) previously collected test users' testimonials that described managers' use of TOEIC scores to inform HR decisions and (b) test-use…
Descriptors: English (Second Language), Second Language Learning, Language Tests, Scores