This study focused on the impact of socioeconomic status through the experiences of telecommute workers from a healthcare insurance provider. The aim of the study is to analyze the influence these factors impose on personal growth in the job role of a telecommuting worker through the eyes of Texas telecommute workers in the healthcare industry. The study is driven by the research question (RQ1) - How do you feel about working from home in terms of your overall acceptance of this telecommute position and your job tasks from administrators? The Situated Learning Theory (SLT) looking through the lens of telecommuters can be fragmented based on learning experiences detailing a struggling work environment. The Intrinsic Motivation Theory (IMT) may convey why these telecommuters are motivated environment to gain a better foundation and grasp for successfully doing the job role. Previous quantitative research studies state there is a gap with future recommendations for a qualitative study. This dissertation acknowledges that need by allowing telecommuters to express their opinions and feelings on how to be successful in the job role through their eyes. A qualitative phenomenological approach utilized closely interrelating SLT, IMT, and socioeconomic factors from the sample population. Ten participants working from home were interviewed. Major findings include social interaction, self-gratification with job role, and children. This did confirm that employee satisfaction is the key driver through the lens of a telecommuter for being successful in this job role. Therefore, this study provides vital information allowing an organization to strategize and retain their valuable assets in the telecommuting program. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]