For decades, the number of students enrolling in online courses has been increasing, and this trend toward online education has been further intensified as a result of the COVID-19 pandemic. The completion rate of online courses is not as high as in-person instruction, and researchers and practitioners have long been invested in identifying ways…

This study explores how students evaluate their satisfaction with online classes. Data from three focus groups of undergraduate and graduate students was analyzed using Thematic Collation and Thematic Analysis to illuminate how students evaluate their satisfaction with online classes. Student satisfaction with online learning emerged as a lived…

The following report summarizes critical lessons learned from case studies conducted by ATD examining how adaptive courseware is implemented at public community colleges as well as how courseware is used in particular disciplines to better serve students. The lessons learned represent the work of hundreds of faculty and staff, and administrators…

Online education has definitely moved into higher education with new programs being added continuously. How can institutions ensure that they are offering quality programs? A vital source of information should come from the students who participated in this study. The purpose of this study was to gain insights into graduate students' perceptions…

This article presents an interview with Robert Mendenhall, president of Western Governors University, who is the 2012 recipient of the Virginia B. Smith (VBS) Innovative Leadership Award. The annual award recognizes his leadership in redesigning higher education delivery for adult students. In the interview, Robert Mendenhall talks about his work…

The purpose of this study was to explore the perceptions of experienced individual online students at a community college in Texas in order to generate a substantive theory of community college student perceptions of online instructor presence. This qualitative study used Active Interviewing and followed a Straussian grounded-theory design to…

The Community of Inquiry Framework posits teaching, social and cognitive presence interact to create the learning experience in online environments (Garrison, Anderson & Archer, 2001). To date, considerable research has been conducted which employs the framework with promising results (Akyol et al., 2009). However, significant work is needed…

This study identified faculty actions which positively influenced student satisfaction in the online classroom at the community college level. The escalating demand for Internet-based, distance education courses has been met by an increased inventory of them. However, while online education has been in existence for over a decade, standardized…

This is the first in a series of three papers about online pedagogy and educational practice as part of the JISE "Online Education Forum." This paper deals with the question: "Why is the shift toward online education happening?" This is a complex issue that involves questions of educational access, paradigms for teaching and…