For decades, the number of students enrolling in online courses has been increasing, and this trend toward online education has been further intensified as a result of the COVID-19 pandemic. The completion rate of online courses is not as high as in-person instruction, and researchers and practitioners have long been invested in identifying ways…

This study explores how students evaluate their satisfaction with online classes. Data from three focus groups of undergraduate and graduate students was analyzed using Thematic Collation and Thematic Analysis to illuminate how students evaluate their satisfaction with online classes. Student satisfaction with online learning emerged as a lived…

In the past several decades, higher education has witnessed the exponential growth of online learning. New technology has dramatically transformed the way education is delivered compared to what takes place in the traditional classroom. It has enabled online delivery of course materials to students outside of face-to-face classroom in an…

Online learning continues to grow at post-secondary institutions across the United States, but many question its efficacy, especially for students most at-risk for failure. This paper engages that issue. It examines recent research on the success of community college students who take online classes and explores similar comparisons using 656,258…

Outsourcing--defined as an "institution's decision to contract with an external organization to provide a traditional function or service" (IHEP, 2005)--is nothing new to higher education. For decades, institutions have been "contracting out" or "privatizing" a variety of operational functions, hoping to reduce costs,…

Delivering high-quality instruction requires innovation in program development and delivery. This article examines the use of merging technologies in the delivery of learner-based instruction, the development of collaborative teaching environments that maximize the efforts of faculty content experts, and the implementation of databases to manage…