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Demski, Jennifer – T.H.E. Journal, 2010
The new faces on the help desk are younger, work for cheap, and may be the tech savviest in the building. This article describes how two IT training programs are teaching students valuable technology skills while providing schools with a much-needed lift to their troubleshooting teams. The programs--Generation YES and Mouse Squad--put students at…
Descriptors: Middle School Students, High School Students, Information Technology, Elective Courses
Streitenberger, Denise; McGregor, Joy – 1999
Two naturalistic research studies observed 45 eleventh grade students carrying out research paper assignments, and a third such study focused on 26 third grade students. The studies took place in Alberta (Canada) in 1993, Texas in 1996, and Washington state in 1999. From data analyzed in the interviews and written documents, the initial findings…
Descriptors: Age Differences, Citations (References), Cognitive Development, Cognitive Processes