Existing literature on university brand loyalty (UBL) has less focused on a marketing-oriented perspective, or relationship marketing, and its impact on testing UBL. The aim of this study is to identity the roles and impacts of trust and commitment, which are main factors that create a relationship, in the relationship between university service…

Across American higher education, institutional consolidations are on the rise. In particular, multiple state systems have proposed or completed mergers of regional universities and/or community colleges with the stated goal of increasing efficiency. Despite the high-profile nature of some recent successful and failed consolidations, there is…

As community colleges across the country look for ways to promote student success, the need for scaling effective approaches is critical. This guide builds on a framework of four phases of scaling developed in Job For the Future's (JFF's) previous publication, "Thinking Big: A Framework for States on Scaling Up Community College…

This quantitative comparative study aimed to evaluate how undergraduate students at four-year institutions assess diversity and inclusion on their campuses and how their thoughts affect retention. Differences were assessed between White and BIPOC (Black, Hispanic and Latin, Asian and Pacific Islander, and Native American and Alaskan Native)…

The school reopening debate has reached an inflection point as districts weigh both the safety and learning implications of returning to in-person education this fall. Challenges with transitioning to distance learning during the spring made it clear that teachers, parents and students needed more and different resources to make supportive,…

Change swept throughout the country with the 2018 elections, bringing 20 new governors into office. Whether returning or starting their first term, governors are taking the opportunity in their State of the State addresses to highlight achievements and outline plans for the future. Every governor who has given an address has mentioned an…

With the 2015 passage of the "Every Student Succeeds Act" (ESSA), the oversight of language policy in U.S. schools shifted from federal to state governance. Although the education of students officially designated as English learners (ELs) has historically been grounded in federal law, we argue that ELs' educational experiences are also…

The person-centered individualized education program (IEP) transition planning has emerged as a primary indicator of quality services, and as a predictor for successful post-school outcomes for transition-age youth with autism spectrum disorders (ASD). However, these person-centered transition practices are not uniformly implemented across the…

On February 18-19, 2016, representatives of 10 states participating in the Credit When It's Due (CWID) initiative attended a convening held at the University of Utah. The meeting was led by the CWID Research Team and sponsored by the Bill & Melinda Gates Foundation and The Kresge Foundation, on behalf of the CWID Funders Collaborative. The…

Universities and colleges have been developing institutional continuity plans to protect their ability to function within an environment of increasing uncertainties caused by natural and man-made disasters and events. Within the academic context, distance learning strategies have emerged as critical components for program continuity. This research…

According to the Department of Education (Federal Student Aid Handbook, 2016), the cost of attendance is an estimate of a student's educational expenses for the period of enrollment. Cost of attendance is not only as important to consider as tuition and fees (which are only one component of cost of attendance), but it serves as the cornerstone of…

Across the United States, a movement to create a new kind of public school--"autonomous district schools"--is giving districts the freedoms charter schools receive. Like charter schools, autonomous district schools are freed from innovation-inhibiting state and district policies, allowing talented educators to make academic and…

Legislation introduced in 2015, including Senate Bill 806, sought to amend the "Code of Virginia" regarding fixed four-year tuition and other costs. Eventually, Senate Bill 1183 was incorporated into Senate Bill 806; the substitute amendment directed the board of visitors of each four-year public institution with an in-state…

Higher education is ripe for innovation. While emerging technological developments such as digital courseware and mobiles apps have made it easier than ever for people to engage with learning resources, significant issues of access and equity persist among students from low-income, minority, single-parent families, and other disadvantaged groups.…

Climate change education in the southeastern United States can be challenging. Due to economic factors, as well as the conservative political and faith perspectives typical of the region, high proportions (40%) of the population are not engaged, not convinced, or doubt Earth's climate is changing or that climate change has anthropogenic causes.…