Texas is shifting to an integrated, systems-oriented approach to providing work force services for its residents and employers in which all services are guided by a single mission and vision. Implementation strategies are clearly focused on achieving common results. Accountability means being able to ensure taxpayers, residents, employers, and…

This paper offers an initial assessment of Texas' work force development evaluation and performance management efforts. Following an overview, section 2 clarifies distinctions between performance management and evaluation responsibilities such as purpose, definition, information produced, general question asked, and key questions addressed.…