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Litsey, Ryan; Hidalgo, Susan; Daniel, Kaley; Barnett, Julie; Kim, Amy; Jones, Shannon; Ketner, Kenny – Journal of Access Services, 2015
The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of…
Descriptors: Academic Libraries, Library Services, Reference Services, User Needs (Information)