While students may struggle in any classroom and consequently require help beyond the schedule meeting time and place of the class, computer-based courses pose the additional hurdle of requiring ready access to hardware and software that may be unavailable or inconvenient for students outside of the classroom and its scheduled meeting time. This paper explores the application of TAM (Technology Acceptance Model) to computer-related classes in order to encourage students who need help to actually seek that help, thereby enhancing their likelihood of success. Increasing Ease of Use with respect to requesting and receiving needed help may consequently increase the likelihood that students will ask for and receive that needed help in their computer-based classes. Two anecdotal examples based on one of the author's practical experiences are provided to demonstrate how this may be possible.