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Chen, Yuan-shan; Liu, Jianda – Language Assessment Quarterly, 2016
This study reports the development of a scale to evaluate the speech act performance by intermediate-level Chinese learners of English. A qualitative analysis of the American raters' comments was conducted on learner scripts in response to a total of 16 apology and request written discourse completion task (WDCT) situations. The results showed…
Descriptors: Speech Acts, North Americans, Grammar, Electronic Mail

Liao, Chao-chih; Bresnahan, Mary I. – Language Sciences, 1996
Using a questionnaire, this study investigates what representatives of the American English and Mandarin cultures say when they want to refuse a request. Findings stress the differences between the strategies of refusal such as expressing or avoiding an expression of a positive attitude, or giving external or personal reasons for refusing. (18…
Descriptors: Business Education, College Students, Contrastive Linguistics, Cultural Context