The problem: Many previous studies have pointed out that EFL learners tend to face communication breakdowns with native speakers because their traditional classroom and textbooks are not able to provide learners with sufficient pragmatically appropriate input (Bardovi-Harlig, 1996; Rose, 1994, 1997). On the contrary, they are exposed to rich input…

Though e-mail has become a common interpersonal communication medium, it does not mean that this medium is used without difficulty. While people can write e-mails to peers in any manner they like, writing e-mails to authority figures requires higher pragmatic competence and critical language awareness of how discourse shapes and reflects power…