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Hrastinski, Stefan; Watson, Jason – Campus-Wide Information Systems, 2009
Purpose: This paper aims to identify, through a literature review, key issues regarding how online role plays can be designed and to apply them when designing a role play on conflict management. Design/methodology/approach: By drawing on the key issues identified in the literature review, a role play on conflict management was designed and…
Descriptors: Foreign Countries, Electronic Learning, Role Playing, Conflict Resolution