The present case study demonstrates how the multilingual practices of a linguistically diverse workforce contribute to the functioning of a modern workplace. Based on ethnographic fieldwork and recordings in a residential home for elderly people with dementia in Sweden, the article explores how multilingual immigrant care workers creatively use…

Video-recorded seven demented Finnish immigrants during morning care together with bilingual and monolingual Swedish-speaking caregivers. Showed bilingual caregivers communicated more multidimensionally with patients. Found that even if monolingual interaction started in a positive manner, it became negative when parties realized they could not…