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Direct linkJansson, Gunilla – Multilingua: Journal of Cross-Cultural and Interlanguage Communication, 2014
The present case study demonstrates how the multilingual practices of a linguistically diverse workforce contribute to the functioning of a modern workplace. Based on ethnographic fieldwork and recordings in a residential home for elderly people with dementia in Sweden, the article explores how multilingual immigrant care workers creatively use…
Descriptors: Barriers, Multilingualism, Empathy, Efficiency
