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Self-Assessment Processes: The Importance of Follow-up for Success
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Tari, Juan Jose – Quality Assurance in Education: An International Perspective, 2010
Purpose: The purpose of this paper is to review the literature on self-assessment processes and to identify the difficulties, benefits and success factors of the European Foundation for Quality Management self-assessment model, analysing the importance of follow-up. Design/methodology/approach: First, the paper carries out a literature review on…
Descriptors: Self Evaluation (Groups), Followup Studies, Case Studies, Higher Education
The EFQM Self-Assessment Processes in HEIs in Spain and in Jordan
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Tari, Juan Jose; Madeleine, Carolina – Online Submission, 2010
The purpose of this paper is to compare the European Foundation for Quality Management (EFQM) self-assessment model in higher education institutions (HEIs) in Spain and in Jordan. Case study methodology on eight services provided by a public university in Spain and seven services provided by one public university and one private university in…
Descriptors: Foreign Countries, Private Colleges, Public Colleges, Self Evaluation (Groups)
An EFQM Model Self-Assessment Exercise at a Spanish University
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Tari, Juan Jose – Journal of Educational Administration, 2006
Purpose: The purpose of this paper is to study the EFQM model self-assessment in a Spanish university. Design/methodology/approach: A case study methodology is used based on five services provided by a public university in Spain. Findings: The findings show the steps that one university can follow in order to apply this exercise in a successful…
Descriptors: College Students, Program Effectiveness, Foreign Countries, Self Evaluation (Individuals)