ERIC Number: EJ811133
Record Type: Journal
Publication Date: 2008-Apr
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1598-1037
EISSN: N/A
Employees' Perceptions of Interpersonal Competence: The Case of South Korea
Kim, Changdai; Min, Kyung Wha; Yune, Sook Kyeong; Choi, Hanna; Gong, Eun Hye
Asia Pacific Education Review, v9 n2 p221-232 Apr 2008
This study examined employees' perceptions of interpersonal competence at work through the research methodology known as concept mapping. The purpose of this study was to identify the phenomenally derived components of interpersonal competence in work environments and employees' underlying cognitive structures of interpersonal competence at work. Multidimensional scaling analysis indicated that the participants conceptualized interpersonal competence in the following two dimensions: (i) work-specific domain versus general domain and (ii) unilateral domain versus bilateral domain. In addition, hierarchical clustering on the MDS coordinates produced six clusters: Caring & Considerate, Sociable & Out-going, Kind & Gentle, Reliable & Leadership skills, and Confident & Responsible. Our results were discussed with respect to future research and educational approaches to the issues surrounding interpersonal competencies at work. (Contains 2 figures and 2 tables.)
Descriptors: Concept Mapping, Employees, Research Methodology, Cognitive Structures, Multidimensional Scaling, Foreign Countries, Leadership, Interpersonal Competence, Employee Attitudes, Work Environment, Psychological Patterns
Education Research Institute, Seoul National University. Department of Education, 599 Kwanak-Ro, Kwanak-Gu, Seoul 151-748, South Korea. Tel: +82-2-880-5896; Fax: +82-2-889-6508; e-mail: aper2@hanmail.net; Web site: http://eri.snu.ac.kr/aper
Publication Type: Journal Articles; Reports - Research
Education Level: High Schools; Higher Education; Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Korea
Grant or Contract Numbers: N/A