Finds that U.S. managers writing letters of complaint used a direct organizational pattern and tended to state the main idea or problem first before sharing explanatory details, whereas the standard Korean pattern (written by Korean managers for whom English is a second language) was indirect and tended to delay the reader's discovery of the main…

Compares responses to a timed writing assignment by students from South Korea and from the United States. Finds that South Korean texts showed more similarities to than differences from the American texts, and suggests a more complex context situation than the commonly accepted high context/low context model of cultural differences can…