In addition to academic support, the provision of dedicated affective support during a student's online learning journey has a significant impact on their emotional wellbeing and ability to remain engaged with their studies. This kind of support is even more essential during times of crisis, such as the COVID-19 pandemic, during which students may…

Innovation and technology brought by the 4th Industrial Revolution (4IR) have become an urgent reality to all teachers because of the need for a virtual classroom. In South Africa, over 13 million students in almost 25,000 schools have been affected by the COVID-19 lockdown. Most school teachers were not trained for online teaching, which was the…

Using a qualitative historical research approach, this paper examines the contextual influences, including the formulation motive and their possible impact on policy implementation, of the South African (SA) e-Education White Paper 7 (WP7). A critical discourse analysis (CDA) was conducted on the policy and data was collected through…

Introduction: The initial response of higher education institutions (HEIs) to the COVID-19 pandemic was to shift to online learning as a contingency. However, not all students were equipped with the appropriate resources to make this shift. Research problem: There is scant contemporary research outlining the types of educational resources…

Over the past two decades, Higher Education Institutions (HEIs) in South Africa (SA) have formulated various e-learning policies. E-learning policies are neither neutral nor value free as they reflect policy makers' ideas about the role of technology in teaching and learning. Although several e-learning policies have been developed in SA, few…

Research on communities of practice suggests that such groups can be used to support academic staff development, especially during times of crisis. We explore how a group of South African women academics and 'eLearning champions' engaged in a mobile community of practice under COVID-19 conditions. Our analysis of WhatsApp chat histories and focus…

The mandatory phasing in of the Moodle learning environment within South African universities has met with a variety of uptake challenges. Specifically, Moodle was officially introduced without clear exposition of the underpinning theory, training, and implementation framework for its adoption. This study reports on a qualitative case study…

Electronic service (e-service) learning has considerable potential to promote engagement and interactions between people by liberating spatial constraints. Due to the pandemic situation, ordinary face-to-face service learning was impossible, but there was an urgent need to support adolescent English learners in communities. In accordance with the…

Just as we can't expect actors trained primarily for the stage to perform the same way in films, conventional Public Speaking (PS) must adapted to digital environments. This shift emphasizes the need to treat Digital Oratory (DO) as a separate, skill-based discipline. Our research aims to examine DO instruction in English as a Foreign Language…

The growing utilisation of digital technologies in today's complex and fast-changing world has taken the reality of education beyond the physical classroom. However, the COVID-19 pandemic has forced many educational institutions to make hasty and unprecedented decisions as they switched to the virtual classroom. This study explores teachers'…

This study aimed to assess the contributory roles of parental involvement (PI), parental acceptance/rejection (PAR), academic self-efficacy (ASE), computer user self-efficacy (CUSE) vis-à-vis gender and the onset of deafness on the academic resilience (AR) of deaf learners who participated in e-learning during the pandemic. The Bioecological…

The current paper reports on a study that was conducted at the University of South Africa (UNISA) in 2021. The study involved three cohorts of undergraduate students (n = 20, n = 12 and n = 18), where each cohort participated in one of the virtual sessions offered on MS Teams as part of their modules' virtual classes. Employing a case study…

The COVID-19 pandemic brought changes to the teaching and learning arena and posed challenges to efforts to support student performance. The study aims to identify challenges faced during online tutoring and ways to continue to support the tutoring function to teach and disseminate knowledge to students during lockdown. The study was conducted…

Enhancing students' learning experience through support structures such as tutorial sessions is essential. Students attending the tutorial sessions within the Discipline of Public Governance have never been given the opportunity to provide feedback on the sessions they have attended. They only get a chance to evaluate their lecturers using closed…

The study investigates the effects of e-learning as an alternative form of curriculum dissemination for rural Technical and Vocational Education and Training (TVET) college students. This study adopted connectivism theory, which enabled lecturers to reflect and adapt to how learning has changed and the accompanying implications of designing the…