Apparently, the 'overwhelming' and abrupt changes and transformation that is on-going in teaching and learning at the higher education institutions (HEIs) due to COVID-19. Some learners are coping well, whilst the majority are grappling with the teaching and learning challenges as presented by COVID-19. Other learners (not would not) cannot cope with the pressure and abrupt changes that take place in HE which result in dropping out of these learners. This article poses the question of whether we have exhausted strategies to curtail the dropping out of learners due to teaching and learning challenges. The article intends to spur discussion on how we can effectively assist the higher education (HE) learners who are struggling or failing to cope with the COVID-19 teaching and learning challenges. The focus is on the challenges caused using technology for teaching and learning. Thus, the sudden imposition of e-learning on curriculum content designed for face-to-face contact learning due to COVID-19 has exposed how unprepared developing nations are towards embracing the predictable future of education. There are indications that the post COVID-19 teaching and learning environment will possibly maintain the current e-learning practices. Do we have we our priority right in supporting the struggling learners?