This phenomenological exploratory multiple-case study design was conducted at an open distance e-learning university and a traditional contact residential university, and it was found that the participants viewed video conferencing under the COVID-19 lockdown period as an exhausting experience. A second major finding revealed that the participants…

Writing centres have had to adapt to many challenges, including the move to online learning during the COVID-19 pandemic. In South Africa this move was complexified by differential access to digital environments and contextual issues such as lack of electricity and rolling blackouts. Writing centres also need to consider the increasing…

The logistics and cost of running large class tutorials to improve learning for students in high enrolment courses raise questions about whether the associated effort and cost are worthwhile. The option to replace these class activities with online homework with its promise of built-in feedback is attractive. Using an activity theory lens and an…

The research investigates the experience of physics tutors at a comprehensive South African university during online and hybrid learning because of the COVID-19 pandemic. A questionnaire was filled in by 12 tutors from a department of physics. The findings were that the tutors could manage tutoring large numbers of students in the online space and…

Although online distance education provides adult learners with an opportunity for lifelong learning, technology-enabled learner support remains a challenge. The COVID-19 pandemic introduced additional complications. The purpose of the current study was to determine which form of technology-enabled academic learner support students would prefer,…

Background: In the education sector, technologies are (or can be) repurposed in the Fourth Industrial Revolution (4IR) to facilitate teaching and learning. However, this shift may impact on learners' access to reading materials and reading motivation. Objectives: The aim of the study was to determine whether Grade 8 English First Additional…

Background: Information Communication Technology (ICT) holds the promise of enabling low-cost teacher professional development at scale. An expert coach, for example, could reach far more teachers virtually, thus reducing salary and transport costs. But the benefits of in-person interaction--such as developing relationships of trust and…