A number of marketing and marketing communication service learning (SL) projects/student-run agencies (SRAs) are used to provide real clients with valuable services, resources, knowledge and many other benefits. However, most research only examines the student benefits, so this research addresses the research gap by considering the community…

Student success and the perceptions of success are growing areas of research. At the University of the Western Cape the impact that using a learning management system in blended learning approaches had on student success and perceptions of success was unknown. The research investigated perceptions of lecturers and students of the Arts Faculty…

Diversity influences students' learning experience and their ability to learn. Gender is one of the characteristics of student diversity that could affect students' attitudes. The purpose of this study was to determine whether differences manifest in men and women students' experience of collaborative learning. An existing questionnaire was used…

Universities worldwide have seen an expansion of students. We surveyed 1,193 students at the University of the Free State and conducted interviews and focus groups to better understand the factors that contribute to housing satisfaction. Satisfaction depended on a range of environmental factors, particularly noise levels, rules, security, privacy,…

Higher education institutions have been obliged to work extremely hard to ensure their sustainability and growth to meet the ever-increasing demands of university students, parents, and stakeholders. Universities have been under great pressure to remain competitive with a great deal of emphasis placed on being innovative, building auxiliary…

Before the onset of the COVID-19 induced remote teaching and learning practices the University of the Western Cape (UWC) senate adopted an inclusive online teaching and learning practice. This practice adopted by UWC was aimed to advance the perception of student success and to diminish dropout rates. The primary objective of this research is to…

The main objective of the study was to investigate the potential mediating effect of relevance in the relationship between attention and confidence in Keller's ARCS model during screencasts in distance education. The paper responds to calls for further research into the ARCS model in different delivery systems, cultural settings, and learner…

An important factor in online learning is how students are afforded opportunities for interactions to create their own knowledge and attain high levels of student satisfaction. In open distance learning, three types of interaction were initially distinguished: interaction with content, with the lecturer and with fellow students. As technology…

Recent and continuous transformation efforts at South African universities and the varied challenges facing higher education make it increasingly important to undertake an examination of student experiences that extend beyond the academic realm. This paper presents findings on non-academic support services, as experienced by students. The study…

This study sought to evaluate the instructor and learner preparedness for online learning in Sub-Saharan Africa. Specifically, the study explored the devices lecturers and learners use for teaching and learning, their level of digital proficiency, access to internet connection and finally, their level of satisfaction of connectivity cost, speed…

The evaluation of a program's compliance with service delivery and features necessary for the attainment of the program's educational objectives, student outcomes and continuous improvement is an important element in program accreditation and continuous improvement process. The study reported in this paper investigated the possible effects of…

This article reports on the value of career construction counselling for a black man facing a career crossroads. The participant was purposefully selected from a number of people participating in a career construction counselling course who had sought career counselling. An intrinsic, single-case study design was implemented and a qualitative,…

This study reports on findings of an evaluative study on the effectiveness of an information and communication technology (ICT) module that forms part of the Advanced Certificate in Education: School Leadership and Management program. The study was carried out among distance education (DE) students from the University of the Free State enrolled…

Transnational Education (TNE) has potential for expanding access to higher education in Africa, which has chronic high rates of unmet demand for access. Paradoxically, African higher education institutions (HEIs) have the least participation in TNE. There is a dearth of systematic understanding of the factors that influence the participation of…

Participatory assessment is increasingly employed in higher education worldwide as a formative mechanism to support students' active learning. But do students in an increasingly relationally diverse environment perceive that peer assessment of individuals' contributions to group-work tasks enhances their learning? Recognising the impact of…