In September 2015, the United Nations ratified 17 Sustainable Development Goals (SDGs), including a central goal to improve the quality of learning, and attain universal literacy. As part of this effort, the UN and other funding agencies see technology as a major enabling tool for achievement of the SDGs. However, little evidence exists concerning…

The Internet as a networked system has been rendered more complex than ever before as human endpoints are grafted into the system via increasingly pervasive and personalized networked devices. According to the United Nations, the Internet is a transnational enabler of a number of human rights, and as such, access to the Internet has been…

A manufacturing TVET program, known as M-Powered, was developed in the United States and successfully transferred to twelve sites in South Africa. This process took several years to complete, and the new TDM-Powered Program, aimed at skill development in the tool, die, and mold-making industry has now been running for four years. The research…

In the last decade, the global information technology offshoring (ITO) and business process outsourcing (BPO) services have grown significantly, especially in Asia. The increased demand for offshore services in Asia has presented a difficult problem for U.S. organizations because countries such as India are now experiencing saturation of labor…

This dissertation presents two frameworks of what drives the ICT workers' decisions to terminate their employment with their employers, using in-depth interviewing of 38 ICT participants in different industry sectors in South Africa. The findings show external labor markets (ELMs) and internal labor markets (ILM) turnover factor across information…