Language is a tool for communication. People use it when they converse with each other. One way to comprehend what is being said is based on understating the intended meanings of the conversation, or what is called the underlined meanings (pragmatics). Pragmatic studies how different meanings are conveyed, depending on the utterances provided. A case study to investigate the phenomenon of pragmatics is selected as the methodology to specifically examine English as a foreign language (EFL) instructors' perceptions of EFL students' e-mails sent to their instructors. Qualitative methods are used to examine data for a period of almost three months (October, November, and December of 2022). Academic Saudi EFL staff at Jazan University in the Kingdom of Saudi Arabia are selected as participants in this single case study. Interviews, observations while the participants are interviewed, and review contexts (i.e., formality, directness, and politeness of EFL students' e-mails) are used to collect data during that period. Suggestions for instructions, limitations, and future research are presented. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]