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ERIC Number: EJ1378089
Record Type: Journal
Publication Date: 2023
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1570-0763
EISSN: EISSN-1744-5043
Emotional Labor, Emotional Intelligence, and Burnout among School Principals: Testing a Mediational Model
Silbaugh, Michael W.; Barker, David B.; Arghode, Vishal
Leadership and Policy in Schools, v22 n1 p73-86 2023
We tested an emotional labor (EL) model, in the form of surface acting and deep acting, as a mediator in the relationship between emotional intelligence (EI) and burnout as experienced by public school principals. A questionnaire survey of public-school principals in a Pennsylvania County was used to collect data. Data was analyzed using structural equation modeling (SEM). Surface acting was determined to be a partial mediator between EI and burnout. Results indicate a significant negative relationship between EI and surface acting, a significant positive relationship between surface acting and burnout, and a significant negative relationship between EI and burnout. The positive association found between surface acting and burnout emphasizes the importance of consonance of values held by the individual and the organization.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Elementary Education; Junior High Schools; Middle Schools; Secondary Education; High Schools
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Pennsylvania
Grant or Contract Numbers: N/A