The first known analysis of a substantial number of arbitration awards in higher education is presented in an effort to determine whether arbitrators have confined their awards within the contract limitations. All of the arbitration awards generated by the four-year colleges of the State University of New York as well as the awards of the…

Two private-sector models of organizational conflict that are appropriate and adaptable to the public sector are the bargaining and bureaucratic models. While the bargaining model covers conflicts among interest groups in competition for scarce resources, the bureaucratic model covers superior-subordinate conflicts. In the public education sector,…